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How puri 189 Protects Your Personal Data

At puri 189, your personal data belongs to you — we collect only what we need to keep your account running securely, process deposits via DANA, OVO, GoPay…

Data encrypted at rest and in transitNo data sold to third partiesDANA, OVO, GoPay & QRIS payment data protectedAccount deletion available on request

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What This Policy Covers and Who It Applies To

puri 189 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy applies to every interaction you have with puri 189 — from the moment you open an account through to every deposit you make via DANA, OVO, GoPay or QRIS and every support ticket you submit. We collect your name, email address, device identifiers,

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and transaction metadata solely to operate your account and verify payments. We do not share identifiable data with advertising networks. Access to certain account features depends on local law, and we handle data for those features accordingly. Data is stored on servers with AES-256 encryption, and
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retention periods follow applicable regulations. If you are in Jakarta, Surabaya or anywhere across Indonesia, the same data standards apply to your account without exception.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct, or remove data we hold about you, our privacy team is reachable through three direct channels — live chat, email, and WhatsApp — available 07:00–24:00 WIB every day. We aim to acknowledge your request within 24 hours and resolve it within seven business days. No third-party form is required; just quote your registered account email and the action you are requesting.

Team online

Live Chat

Connect to a privacy-trained agent directly from your account dashboard. Available 07:00–24:00 WIB daily — no queue for data-request tickets raised through the privacy category.

Email Support

Send a data access or deletion request to our dedicated privacy inbox. Quote your account email and the specific data category, and we will respond within 24 hours on business days.

For urgent account-data queries, reach us on WhatsApp during support hours (07:00–24:00 WIB). We handle identity verification in-chat before actioning any data request.

DATA HANDLING PRACTICES

Six Ways We Keep Your Account Data Safe

Data security at puri 189 is not a checkbox — it is built into how deposits are processed, how cookies are scoped, and how long we keep account records.

End-to-End Encryption

Every packet of data exchanged between your device and our servers uses TLS 1.3. Payment instructions via DANA, OVO, GoPay and QRIS are encrypted before leaving your browser or app session.

Cookie Transparency

We use session cookies to keep you logged in and analytics cookies to measure page performance. No third-party advertising cookies are set. You can review active cookies from your account's privacy settings tab at any time.

Account Security Controls

Two-factor authentication is available for your account login. We log every login event with IP address and device fingerprint, and flag unusual access patterns for manual review within the hour.

Data Retention Schedule

Transaction records are retained for 12 months to support payment disputes. Account profile data is kept for the life of your account and deleted within 30 days of a verified deletion request.

Third-Party Data Sharing

We share data only with payment processors (DANA, OVO, GoPay, QRIS) and identity-verification services strictly needed to run your account. No data is sold or rented to marketers or data brokers.

Your Right to Request Changes

You may request a copy of all data we hold, ask for corrections, or submit a deletion request at any time via live chat or email. We action verified requests within seven business days — where local law permits.

Common Questions About Your Data at puri 189

The questions below cover the most frequent concerns we hear about how your personal data is collected, stored, shared and deleted. If your question is not answered here, our privacy team is available via live chat 07:00–24:00 WIB and will respond to email requests within 24 hours on business days.

We collect your name, email address, phone number, and device identifiers at registration. Once you make a deposit, we also store the payment method used — DANA, OVO, GoPay or QRIS — and the transaction timestamp for account security and dispute resolution.

Payment metadata — transaction ID, amount, timestamp — is stored in an AES-256 encrypted database. We do not store your full DANA or OVO wallet credentials. Only the last four digits of a linked account number are retained for verification purposes.

We share data only with the payment processors required to complete your deposit or withdrawal — DANA, OVO, GoPay and QRIS. No personal data is sold, rented, or shared with advertising networks or data brokers under any circumstance.

Submit a data-access request via live chat (select the 'Privacy' category) or email our privacy inbox quoting your registered account email. We will compile and send your data export within seven business days of verifying your identity.

Yes — submit a deletion request through live chat or email. After we verify your identity, we will remove your profile data within 30 days. Transaction records may be retained longer where local law requires it, and we will inform you of any such retention.

We set session cookies for login continuity and first-party analytics cookies to improve page performance. No third-party ad-tracking cookies are placed. You can view and manage active cookie categories from the privacy settings section of your account dashboard.

Inactive accounts retain data for up to 12 months before an automatic review is triggered. You may request deletion at any time via our support channels. Data is purged from active databases within 30 days of a confirmed deletion request, where local law permits.

How puri 189 Protects Your Personal Data

Reach Us About Your Privacy Rights

Live Chat

Email Support

WhatsApp

Six Ways We Keep Your Account Data Safe

End-to-End Encryption

Cookie Transparency

Account Security Controls

Data Retention Schedule

Third-Party Data Sharing

Your Right to Request Changes

Common Questions About Your Data at puri 189

01 What personal data does puri 189 collect when I open an account?

02 How is my DANA or OVO payment data stored?

03 Does puri 189 share my data with third parties?

04 How do I request a copy of the data puri 189 holds about me?

05 Can I ask for my account data to be deleted?

06 What cookies does puri 189 use and how can I manage them?

07 What happens to my data if I stop using my account?

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